Sustainability 2013 Social, environmental and financial report
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Financial management
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Presentation of EPM and the EPM Group
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CEO's Management Report
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Report from EPM Board of Directors
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Corporate Governance Report
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Report GRI-G4
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Financial statements EPM
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Financial statements EPM Group
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Stakeholders involvement
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Material aspects
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Institutional
Presentation of EPM and the EPM Group
EPM Group – From local to multi-Latin
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EPM Group Ownership
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Outlook for 2014
Macro-trends
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Long-term strategy and vision
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Challenges
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Risks
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EPM Group in numbers
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Relevant EPM Group historic facts
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Strategic planning
Business purpose
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Mission
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Vision
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Values
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Ethics
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Strategic objectives
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Ways of playing
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EPM organizational structure
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Supply Chain
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EPM Group brands
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EPM’s share in the Colombian market
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EPM installed capacity – Expansion and reliability
Energy
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Gas
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Water
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Service provision activities
Energy
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Gas
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Water Supply
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Wastewater collection and disposal
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EPM Group Directors
Members of the EPM Board of Directors
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EPM Executive Directors
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EPM Group Executive Directors
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EPM Group Companies
Colombia
Aguas de Malambo
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Aguas de Occidente
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Aguas de Urabá
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Aguas del Oriente
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Aguas Nacionales EPM
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CENS
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CHEC
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EDEQ
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Empresas Públicas de Oriente
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Emvarias
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EPM
Drinking water
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Electric energy generation
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Bello wastewater treatment plant
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Wastewater collection and disposal
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Natural gas service
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Water Services
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Electric energy services
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Electric energy transmission & distribution
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EPM Inversiones S.A.
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ESSA
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Maxseguros EPM
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“Aguas del Atrato” Project
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UNE
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Chile
EPM Chile
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El Salvador
Delsur
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Guatemala
Empresa de Electricidad de Guatemala, Eegsa
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México
Tecnología Intercontinental SAPI de C.V., Ticsa
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EPM México
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Panamá
Elektra Noreste S. A. -ENSA
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Hidroecológica del Teribe S.A. -HET
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Management Reports
CEO’s Management Report
Letter from the CEO
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Colombian economy in 2013: from slowdown to recovery
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Management achievements
Social Responsibility
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Good financial performance in the main indicators
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Operational performance: a year of low hydrological levels in Colombia
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Corporate citizenship: the organization at the service of society
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Porce IV conciliations
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Awards and accolades
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Advancing in the main projects
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National and international growth
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Program EPM Group without borders: towards the transformation of the business group
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Corporate governance
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Report from EPM Board of Directors
Introduction
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Composition of the Board of Directors
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Management of the Board of Directors
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Management of the Board of Directors support committees
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Compensation of the Board of Directors
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Evaluation of the Board of Directors
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Conflicts of interest
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Corporate Governance Report
Introduction
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Conceptual Framework of the corporate governance in EPM
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Management of the EPM governance bodies
Ownership: Municipality of Medellín
Ownership
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Principles of the relation with the owner: Relations Framework Agreement
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Transfers to the Municipality of Medellín
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Report from EPM Board of Directors
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Management – Senior Management
Composition of EPM’s senior management
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Evaluation of the CEO
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Compensation of EPM’s senior management
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Management support committees
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Management of the EPM Group governance bodies
EPM Group Ownership<
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Directors: EPM Group Boards of Directors
Introduction – Direction of EPM Group Board of Directors
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Water Service Companies
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Energy service companies
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Sanitation service companies
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Telecommunications service companies
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Institutional companies of the EPM Group
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Evaluation of the Boards of Directors of the EPM Group
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Relations with the partners
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Compliance
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Control environment
Control outlook
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Comprehensive risk management
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Internal audit
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External audit
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Control entities
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Transparency and accountability
Transparency in EPM
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Credit risk rating – EPM
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Information disclosure
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“Código País” Survey
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Operations with economic associates
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Corporate governance activity plan
Corporate governance management achievements
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Social and environmental management
General information
Material aspects and coverage
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Report Profile
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Report Parameters
Adjustment to progress communication (COP)
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Global Reporting Initiative Index – GRI G4
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External verification
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Alignment with sustainability initiatives
GRI G4 – Dow Jones Sustainability Index (DSJI) for the multi-service and water sector
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GRI G4 – ISO 26000
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Millennium Development Goals – MDG
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Strategic Objectives – BSC
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Global Compact – GC
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Management
Management by topics
Access to and purchasability of public utility services
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“Antioquia Iluminada” program
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Risk Mitigation Brigades
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Channels
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Coverage – Network Expansion
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Bill Funding
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Social Funding
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Gas without Borders
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Dignifying Homes
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Defaulting
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Special Offers
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Public electric energy dispensers and communal meters
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Prepaid services
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Subsidies
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EPM people attitude
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Training in corporate change and culture
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Municipality of Medellin–EPM Joint Actions
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Execution of joint programs and projects
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Other interactions with the Municipality of Medellín
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Involvement in the Medellín – EPM Development Plan
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Company – State Articulation
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Infrastructure
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National and International Associations and Organizations
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Biodiversity
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Protected areas, forests and plantations
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Biodiversity strategy
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Quality of contracting
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Addenda
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Awarding of contracts by method of request for offers
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Modifications
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Fines
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Climate change
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Greenhouse gas emissions
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Climate Change Strategy
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Other emissions and management measures
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Efficient use of the electric energy
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Communication and involvement
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Involvement mechanisms
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Internal communication media
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Environmental Responsibility and Culture
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Environmental culture
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Environmental claims
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Joint environmental responsibility
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Tax Compliance
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Local taxes
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Taxes, fees and contributions
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Penalties for regulatory non-compliance
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Transfers pursuant to Law 99 of 1993
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Human Rights
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Institutional management regarding Human Rights
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Nueva esperanza
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Ituango hydroelectric project
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Employment and Equity
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Composition of executives by gender
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Composition of salaries and compensation
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Work performance
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Retirees and Pensioners
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Union organizations
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Staff, apprenticeship contracts and gender equity
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Recruitment process
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Work Environment
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Occupational safety
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Family-Work Balance
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Quality of life
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Organizational climate
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Benefit program
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Training and Development
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Training indicators – training according to the businesses
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Guild Management
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Sectorial development initiatives
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Comprehensive Water Management
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Water conservation
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Water consumption
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Wastewater management
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Regulatory Management
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Regulatory and legal contribution
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Public policies
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Local impacts of contracting
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Total contracting
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External employment generated
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Origin of the contractors
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Research, development and innovation
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University–Company–State Committee (U-E-E)
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R&D+I
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Social mobilization
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Social control and involvement
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Programs with community organizations
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Environmental management policies and instruments
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Regulatory proactivity and compliance
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Environmental management in projects, work and activities
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Comprehensive environmental management and contingency assistance
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Environmental investment, costs and expenses
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Comprehensive presence in the territories
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Christmas lighting
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Committees and channels for approaching the community
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Agreements with academic institutions
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“Energía para el Retorno” program
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Events and sponsorships
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EPM Foundation
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Investment in urban spaces (Parks Plan) and leases
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“Aldeas” program
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Development projects
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Transfers to the Municipality of Medellín
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Sustainable Urabá
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Sustainable Production and Consumption
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Energy consumption
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Comprehensive solid waste management
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Other consumptions and efficient practices
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Relations with Suppliers and Contractors – Recyproco
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Communication and dialogue with suppliers and contractors
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Strengthening and development of suppliers and contractors
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Audit management
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Management of sustainability matters from suppliers and contractors regarding their extended companies
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Policy for the relations with suppliers and contractors
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Claims from suppliers’ and contractors’ employees
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Safety of the products and services
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Product life cycle
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Incidents and claims
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Safety in the provision of water services
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Safety in the provision of the electric energy service
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Safety in the provision of the gas service
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Customer assistance
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Quality and continuity
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Customer assistance channels
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Education and communication
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Customer satisfaction
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Fees and prices
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Fees and prices
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Management in Medellín
Introduction – Management in Medellín
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Customers and Users
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The Community
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Owner
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Suppliers and Contractors
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Stakeholders
Commitments and involvementn
Identification of the stakeholders
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Stakeholders involvement
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Commitments to external sustainability initiatives
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Precaution principle
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Our Stakeholders
Customers and users
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Colleagues
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The Community
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The State
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EPM People
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Investors
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Suppliers and Contractors
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Owner and related parties
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Partners
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Financial management
Certifications
EPM certifications
Auditors
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Legal representative and accountant
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Colombian Financial Superintendency
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EPM Group certifications
Legal representative and accountant
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Auditors
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Colombian Financial Superintendency
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EPM financial management
Financial statements
Balance Sheets
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Estado de Actividad Financiera, Económica, Social y Ambiental
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Statement of cash flows
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Statement of Changes in Equity
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Statement of changes in financial position
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Financial Indicators
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General notes
Note 1 – Legal nature, corporate purpose and business activities
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Note 2 – Legal and regulatory framework
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Note 3 – Statutory audit
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Note 4 – External audit
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Note 5 – Accounting practices
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Note 6 – Reclassifications
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Note 7 – Significant changes in accounting practices
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Note 8 – International Financial Reporting Standards (IFRS) Program
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Note 9 – Process of consolidation of accounting information
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Note 10 – General Limitations and deficiencies of an operative or administrative type that have an accounting impact
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Note 11 – Relevant facts of 2013
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Specific notes
Note 12 – Conversion of values in foreign currency
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Note 13 – Cash
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Note 14 – Investments for liquidity management
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Note 15 – Accounts receivable, net
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Note 16 – Inventories, net
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Note 17 – Prepaid expenses
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Note 18 – Investments, net
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Note 19 – Properties, plant and equipment, net value
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Note 20 – Actuarial financial reserve
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Note 21 – Other assets, net
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Note 22 – Revaluation of assets
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Note 23 – Public credit transactions
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Note 24 – Hedging operations
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Note 25 – Accounts payable
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Note 26 – Taxes payable
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Note 27 – Labor obligations
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Note 28 – Pension obligations and pension commutation
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Note 29 – Estimated liabilities
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Note 30 – Other liabilities
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Note 31 – Reserves
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Note 32 – Surpluses
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Note 33 – Memorandum accounts
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Note 34 – Operating income, net
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Note 35 – Service rendering costs
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Note 36 – Depreciation, provisions and amortization
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Note 37 – Administration expenses
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Note 38 – Non-operating income, net
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Note 39 – Non-operating expenses
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Note 40 – Transactions with related parties
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Note 41 – Transactions with related parties
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Information according to the service
Energy Business Consolidated Balance
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Water Business Consolidated Balance
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Energy Income Statement
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Water Income Statement
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Energy Business Indicators
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Water Business Indicators
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Special report by EPM Group
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EPM Group financial management
Financial statements
Balance Sheets
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Statement of Financial, Economic, Social and Environmental Activity
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Statement of cash flows
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Statement of Changes in Equity
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General notes
Note 1 – Legal nature, corporate purpose and business activities
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Note 2 – Legal and regulatory framework
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Note 3 – Statutory audit
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Note 4 – External audit
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Note 5 – Accounting practices
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Note 6 – Significant changes in accounting practices
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Note 7 – Subsequent event of impact for year 2014
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Note 8 – Other relevant aspect
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Specific notes
Note 9 – Conversion of values in foreign currency
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Note 10 – Cash
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Note 11 – Investments for liquidity management
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Note 12 – Accounts receivable, net
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Note 13 – Inventories, net
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Note 14 – Prepaid expenses
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Note 15 – Investments, net
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Note 16 – Property, plant and equipment, net
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Note 17 – Actuarial financial reserve
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Note 18 – Other assets
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Note 19 – Revaluation of assets
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Note 20 – Public credit transactions
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Note 21 – Hedging operations
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Note 22 – Accounts payable
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Note 23 – Taxes payable
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Note 24 – Labor obligations
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Note 25 – Pension obligations and pension commutation
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Note 26 – Estimated liabilities
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Note 27 – Other liabilities
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Note 28 – Reserves
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Note 29 – Surpluses
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Note 30 Memorandum accounts
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Note 31 Operating income, net
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Note 32 – Costs for rendering of services
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Note 33 – Depreciation, provisions and amortization
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Note 34 – Administration expenses
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Note 35 – Non-operating income, net
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Note 36 – Non-operating expenses
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Note 37 – Minority interest
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Note 38 – Transactions with related parties
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