Access to and purchasability of public utility servicesAdd to downloads
Actions carried out for this topic
Access is defined as the availability of public utilities and information and communications technologies through conventional and alternative solutions. EPM has developed innovative options allowing the expansion of its infrastructure to areas difficult to access so that users can be provided with public utilities.
Purchasability refers to financial, commercial and cultural options that enable people to be provided and continue having access to public utilities. Competitive rates, non-conventional forms of payment, bill financing are part of the universalization actions from the point of view of purchasability.
Customers with access and purchasability difficulties are a special focal point of EPM, in its approach to promoting human and territory development.Management approach for Access to and Purchasability of Public Utilities
Management approach for Access to and Purchasability of Public Utilities